Warranty
1-Year Limited Warranty
The Grand 300 diffuser is covered by a 1-year limited warranty from the date of delivery.
This warranty covers manufacturing defects and faults that occur during normal, intended use.
What’s Covered
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Manufacturing defects
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Electrical or mechanical faults not caused by misuse
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Issues that prevent normal operation under correct use
If a fault is confirmed, we will, at our discretion:
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Repair the unit
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Replace the unit
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Or provide a refund
What’s Not Covered
This warranty does not cover:
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Accidental damage, drops, or impact
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Water damage or liquid ingress
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Damage caused by incorrect installation or use
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Damage caused by improper cleaning or maintenance
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Normal wear and tear
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Cosmetic damage that does not affect performance
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Damage caused by third-party accessories or modifications
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Damage caused by using non-Nobl Parfums fragrance oils
How to Make a Warranty Claim
To start a warranty claim, contact us at:
Please include:
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Your order number
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A description of the issue
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Photos or video showing the fault, if requested
We may require the unit to be returned for inspection before approving a claim.
Important Notes
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This warranty applies to the original purchaser only
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Proof of purchase is required
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The warranty is valid in the United Kingdom
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This warranty is provided in addition to your statutory consumer rights
Your Legal Rights
This warranty does not affect your statutory rights under UK consumer law.
